Legal
Privacy Policy
How TriCountyRides handles the information you share when you book a ride.
Effective September 17, 2026
TriCountyRides is committed to protecting your privacy. TriCountyRides does not sell, rent, share, or transfer customers' mobile phone numbers, SMS opt-in information, or SMS consent records to third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. All user information is kept secure and used only for legitimate TriCountyRides business purposes, including providing transportation services, vehicle dispatching, booking communications, customer support, and, where the customer has separately and expressly opted in, TriCountyRides promotional and marketing communications.
SMS Program: Customers opt in to text messages through the TriCountyRides website booking form by entering their mobile number and actively selecting the appropriate unchecked SMS consent checkbox. TriCountyRides sends transactional text alerts and driver arrival updates related to your bookings only to customers who opt in. Operational service providers may process information only as necessary to provide services on behalf of TriCountyRides, such as delivering the communications you requested; they are not given your SMS consent or mobile information for their own marketing or promotional purposes. Message frequency varies. Msg & data rates may apply. Reply STOP at any time to opt out, or reply HELP for assistance. For customer support, email info@tricountyrides.com or call (954) 253-0157.
Promotional and marketing SMS: TriCountyRides records consent for promotional/marketing text messages separately from transactional booking SMS consent. Marketing SMS consent is optional and is not a condition of purchasing transportation services. Mobile phone numbers, SMS opt-in data and consent records will not be sold, rented, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, or reply HELP for assistance.
Advertising measurement and cookies: our website uses the Google Ads tag, provided by Google LLC, to measure whether our online ads lead to paid reservations. When enabled, Google may set cookies or use similar identifiers and receive information such as the pages visited, your device and browser details, your IP address, the ad you clicked, and — after a completed payment — the reservation amount and an internal booking reference. We do not send your name, email, phone number, addresses or payment card details to Google. This information is used for ad measurement and ad optimization.
Visitors in regions that require prior consent (such as the European Economic Area, the United Kingdom and Switzerland) are asked first, and the Google Ads tag does not load unless they accept. Elsewhere, the tag loads by default, and we honor browser Global Privacy Control opt-out signals. You can accept or decline, or change your choice at any time, using "Cookie Settings" at the bottom of every page. Declining does not affect booking or payment. You can also manage Google ad settings at adssettings.google.com. The mobile opt-in and SMS commitments above are unchanged: mobile opt-in data is never shared for marketing.
Questions about this policy can be sent to info@tricountyrides.com or discussed by phone at (954) 253-0157.