Legal
Terms of Service
What you agree to when you book with TriCountyRides.
Effective September 17, 2026
1. Services and Bookings
By accessing our services, you agree to our standard booking guidelines. Cancellations must be made at least 4 hours prior to scheduled pickup times to avoid a full fare charge. Questions about these terms can be sent to info@tricountyrides.com or discussed by phone at (954) 253-0157.
2. SMS Program & Consent
TriCountyRides customers may separately choose to receive two types of text messages. Transactional SMS: ride reservation confirmations, pickup/trip updates, driver arrival updates, and customer-service communications related to your transportation reservation. Promotional/Marketing SMS: recurring special offers and promotions from TriCountyRides, sent only when you separately and expressly opt in to marketing SMS. Transactional SMS consent and promotional/marketing SMS consent are separate.
You opt in through the TriCountyRides website booking form by entering your mobile number and actively selecting the appropriate unchecked SMS consent checkbox. Entering a phone number alone does not constitute SMS consent. Marketing SMS consent is optional, and consent to marketing SMS is not a condition of purchasing transportation services.
3. Message Frequency, Rates & Support
Message frequency varies. Msg & data rates may apply. Reply STOP at any time to opt out, or reply HELP for assistance. Carriers are not liable for any delayed or undelivered messages. For customer support, email info@tricountyrides.com or call (954) 253-0157.
For details on how your information is handled, see our Privacy Policy.